D9 — Firmware Upgrade
There are two ways to flash the D9 — the normal in-app upgrade, and a forced SD-card reflash used to recover a bricked device.
warning
Do not cut power, remove the SD card, or operate the device during any firmware upgrade. Interrupting the flash can brick the unit.
Method 1 — In-App Upgrade (Traqcam Connect)
Use this whenever the device is working normally.
- Prepare a 16 GB – 128 GB storage card.
- Insert it into the D9 and format it through the Traqcam Connect app (System → Format SD Card).
- On a computer, copy
SigmastarUpgradeSD.bininto the root directory of the storage card. - Insert the prepared card back into the device.
- Power on the device.
- Connect the device in Traqcam Connect → System → Firmware Version.
- Wait 1–3 minutes — the device will restart and emit a beep when done.
LED sequence (normal upgrade)
| Step | LED state |
|---|---|
| 1. Prepare for upgrade | Blue · Yellow · Green |
| 2. Tap Firmware Version | Close · Close · Close |
| 3. Upgrade in progress | Purple · Yellow · Green |
| 4. Device startup & configuration | Blue · Yellow (or off) · Green (or off) — then power-on sound |
| 5. Upgrade complete, recording starts | Red · Yellow (or off) · Green (or off) |
Method 2 — Forced SD-Card Flash (Recovery)
Use this when the firmware is damaged and the device will not boot normally.
- Prepare a storage card smaller than 32 GB.
- On a computer, format it as FAT32.
- Copy all upgrade files into the root directory:
IPLIPL_CUSTUBOOTSigmastarUpgradeSD.bin
- Insert the prepared card into the device.
- Power on the device — it may appear unresponsive at first.
- Wait 1–3 minutes — the device will power on and emit a beep when the flash completes.
LED sequence (forced flash)
| Step | LED state |
|---|---|
| 1. Insert prepared SD card | Close · Close · Close |
| 2. Power on, upgrade in progress | Close · Close · Green |
| 3. Device startup & configuration | Blue · Yellow (or off) · Green (or off) — then power-on sound |
| 4. Upgrade complete, recording starts | Red · Yellow (or off) · Green (or off) |
After the Upgrade
- Re-open Traqcam Connect and verify Platform settings are still
d4.traqcare.com : 5101 / 2013. - In Traqcam Connect → AI, verify ADAS Render and DMS Render are still on. Re-run calibration if the camera has been re-aimed.
- Confirm the device is back online on Traqcare.